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Privacy Policy

Last Updated: January 6, 2026

Plattsburgh Marine Canvas ("Company," "we," "us," or "our") operates SimplyTrackCRM (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

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By using the Service, you consent to the data practices described in this policy.

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1. Information We Collect

 
1.1 Information You Provide

  • Account Information: Name, email address, phone number, and business information.

  • Customer Data: Contact information, project details, and notes you enter about your customers.

  • Communication Data: Emails and voicemails you choose to sync with the Service.

 
1.2 Information from Third-Party Services

When you connect third-party services, we may receive:

  • QuickBooks Online: Customer names, invoice data, and payment information necessary to provide integration features.

  • Google Gmail: Email messages and attachments you authorize for synchronization.

  • Google Calendar: Calendar events related to job scheduling.

  • SMS Service: SMS message delivery data when you opt in to receive text messages.

 
1.3 Automatically Collected Information

  • Log data (IP address, browser type, access times).

  • Usage information (features used, pages visited).

 

2. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve the Service.

  • Process transactions and manage your account.

  • Sync data between the Service and connected third-party applications.

  • Send administrative communications and respond to support requests.

  • Send text messages if you have opted in to receive them.

  • Monitor usage patterns and prevent fraud or abuse.

 

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Third-Party Integrations: With services you choose to connect (QuickBooks, Google) to provide integration functionality.

  • Service Providers: With vendors who assist in operating our Service, under confidentiality agreements.

  • Legal Requirements: When required by law or to protect our rights.

  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

 

4. Data Security

We implement appropriate technical and organizational security measures, including:

  • Encryption of data in transit using HTTPS/TLS.

  • Secure storage of authentication tokens.

  • Regular security assessments and access controls.

Note: No method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

 

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you with the Service. You may request deletion of your data at any time by contacting us.

 

6. Your Rights

Depending on your location, you may have the following rights:

  • Access & Portability: Request a copy of your personal data.

  • Correction & Deletion: Request to fix inaccurate data or delete your data entirely.

  • Opt-out: Disconnect third-party integrations at any time.

 

7. Third-Party Services

The Service integrates with third-party services that have their own privacy policies. We encourage you to review them:

  • QuickBooks Online: Intuit Privacy Statement

  • Google APIs: Google Privacy Policy

 

8. Google API Services User Data Policy

SimplyTrackCRM's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We only use Google data to provide and improve the features you have authorized.

 

9. SMS/Text Messaging

If you opt in to receive text messages from us, the following terms apply:

  • Consent: By providing your mobile number and opting in, you consent to receive updates (booking reminders, notifications) from Plattsburgh Marine Canvas.

  • Opt-Out: Reply STOP to any text message to unsubscribe.

  • Help: Reply HELP for more information.

  • Data Sharing: We do not share your mobile phone number or SMS data with third parties for marketing purposes. Data is only shared with our provider.

 

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

 

11. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you by posting the new policy on this page and updating the "Last Updated" date.

 

12. Contact Us

If you have questions regarding this policy, please contact us:

Company: Plattsburgh Marine Canvas

Contact: Eric Fortin

Address: 376 Soper St, Morrisonville, NY 12962

Email: eric@pburghmcs.com

Phone: 518-314-9540

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